Where We Work

The Asylum Access family of organizations includes Asylum Access Mexico, Asylum Access Malaysia and Asylum Access Thailand.

In Jordan and Lebanon, Asylum Access works with national non-governmental organization partners to implement new, expanded, or improved policy advocacy and legal empowerment programs.

Mexico | Malaysia | Thailand | Jordan and Lebanon


Asylum Access uses a human rights-based approach to help refugees rebuild in Mexico. Using combined efforts in legal empowerment, government capacity building, and private and social sector partnerships, Asylum Access improves access to and quality of asylum for thousands of refugees in Mexico. Asylum Access operates in 8 different locations: Acayucan, Palenque, Mexico City, Xalapa, Tijuana, Tenosique, Villahermosa, Monterrey.

Are you a refugee in Mexico? Contact our office by emailing mexico@asylumaccess.org.

Hospitality Route

The Hospitality Route, launched by Asylum Access Mexico in 2016, creates human connections among refugees and all sectors of society that harness refugees’ talent and potential to enrich their host communities. The Hospitality Route’s online platform links individual clients to professional, economic, social and cultural opportunities that our partners offer. These connections transform isolated efforts in welcoming refugees into a unified national network of organizations and institutions committed to including refugees in all aspects of society.

Mario and his mother Natalia, refugees from El Salvador, were some of the first beneficiaries of the Hospitality Route. Learn about their story in the short documentary below.


Across Thailand, most refugees cannot go home and few are resettled. Asylum Access works to make refugee rights a reality by providing direct legal services and empowerment programs. These services help refugees obtain UNHCR cards, win release from detention, find safe job opportunities and put their children in school.

Asylum Access Thailand works in coalition with other Thai and Southeast Asia organizations, including the Asia Pacific Refugee Rights Network (APRRN), the Coalition for Refugees and Stateless Persons (CRSP), and Asylum Access Malaysia. Through these partnerships, we collectively advocate for changes in Thai law and policy that will create stronger protections for refugees and asylum seekers throughout the Southeast Asian region.

Community Empowerment

Asylum Access Thailand carries out a range of programs to support refugee communities in Thailand.

Refugee Status Determination Training

Asylum Access Thailand staff and volunteers, along with several local partners, have created a series of videos to help explain the process of applying for asylum in Thailand.

These videos are available in English, French, Arabic, Farsi, Somali and Urdu in order to best serve the refugee community in Thailand.

Are you a refugee in Thailand? Contact our office by emailing thailand@asylumaccess.org.


Asylum Access Malaysia has reaches thousands refugees with direct legal empowerment assistance that has resulted in a wide variety of benefits, including protection from detention and deportation, access to justice following employment disputes, and increased feelings of safety and an awareness of how to protect oneself.

Asylum Access Malaysia collaborates with civil society to advocate directly with government and other influencers for refugee access to safe entry, legal status and work rights. In 2015, Asylum Access successfully advocated for the Malaysia government to allow boats carrying hundreds of stranded Rohingya to dock on Malaysian soil. Asylum Access Malaysia is currently focused on working with the government to end child detention and allow refugees the right to safe, legal employment.

The Rohingya Women’s Theater Company is just one example of Asylum Access Malaysia’s community empowerment programs.

Are you a refugee in Malaysia? Contact our office by emailing malaysia@asylumaccess.org.

Jordan and Lebanon

Asylum Access Global Services

Our offices in Jordan and Lebanon are the main hub for Asylum Access Global Services, which partners with other NGOs to develop, improve and expand their legal empowerment and policy change programs based on Asylum Access’s successful models. Our Global Services arm helps us scale our efforts to meet global need.

Asylum Access Global Services supports partners by co-designing and coaching national NGO partners to implement new, expanded, or improved policy advocacy and legal empowerment programs; trains and convenes national NGO partners to navigate global processes; and leverages its own relationships, knowledge, and access to drive global support for partners’ goals.

Our national NGO affiliates have used our strategies to strengthen refugees’ ability to live safely, move freely, work and start businesses, and take other steps to rebuild their lives beyond Asylum Access’s regional offices.

Find out more about Asylum Access Global Services here.

Are you interested in learning more about our projects in Jordan and Lebanon? Reach out to Elisa Cascardi at elisa.cascardi@asylumaccess.org for more information.

Are you interested in becoming an NGO partner? Contact us at info@asylumaccess.org.